Team Training & Compliance Education

Proper staff training is one of the most important steps you can take to protect your credit repair business. Our training tools ensure your team understands their role in maintaining compliance with CROA, FDCPA, FCRA, and your internal dispute handling policies. Services provided by CRO Compliance Hub, based in the state of Florida, USA.

Training Topics Covered

• ✅ CROA-compliant intake and service flow
• ✅ FDCPA communication rules and dispute interactions
• ✅ FCRA dispute procedures and reinvestigation handling
• ✅ Proper use of SOPs and internal CRM workflows
• ✅ How to avoid UPL violations and risky dispute language

Your Compliance Training Partner: CRO Compliance Academy™

All team training is delivered through our exclusive training platform, CRO Compliance Academy™, led by our Compliance Training Director, Jordan Ellis. Courses are designed specifically for credit repair organizations and include:

• 📚 On-demand lessons, quizzes, and compliance scenarios
• 🎓 Completion certificates for team accountability
• 📖 Glossary of key legal terms and SOP use cases
• 🧠 Final assessments and learning surveys

Coming Soon: Team License Bundles

Businesses will soon be able to enroll up to 10 staff members under a single license with admin tracking tools. Perfect for remote teams, virtual assistants, or onboarding new hires.

For questions about enrollment or custom team access, please contact us at info@crocompliancehub.com or call us at (561) 448-1390.